Incident Reporting
Incident and Injury Reporting
All employees are expected to report incidents, injuries, near misses, and unsafe conditions. If you feel discouraged from reporting, contact the Safety Director immediately.
An incident is any unplanned event that disrupts work. All incidents—no matter how minor—must be reported to your supervisor right away.
For minor incidents, notify your supervisor so an investigation can be completed and first aid provided if needed. For injuries requiring medical treatment, your supervisor will contact the Safety Department and arrange care.
In emergencies, call 911 (or follow site procedures) and notify your supervisor immediately.
Always follow site-specific response procedures, but ensure all incidents are reported to your supervisor.
Incident Investigation
Incident Investigations
Incident investigations are conducted to understand what happened and prevent future occurrences—not to assign blame. By focusing on learning and improvement, investigations help strengthen safety, trust, and overall job performance.
Investigations are typically led by a supervisor but are most effective when managers and employees work together, contributing their knowledge and perspective.
It is important to look beyond immediate causes and identify root causes. This includes evaluating factors such as procedures, training, communication, equipment, and workplace conditions.
Asking questions like why procedures weren’t followed, whether training was adequate, or if prior issues were unresolved helps uncover underlying problems.
By addressing root causes, we can improve our safety systems, protect our employees, and reduce the risk of future incidents.